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SMC FAQ
Rewards / SMC Points
7
How does the SMC Points program work?
What are SMC Points?
What are reward offers?
What is a qualifying purchase?
Who’s initiating the reward offers / who funds them?
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Redeeming SMC Points
12
How do my customers redeem SMC Points in my business?
What if a customer or I want to cancel a purchase that was paid for with redeemed SMC Points?
How do I receive payment for the SMC Points that were redeemed at my business into my bank account?
How can I make sure my customer has paid with SMC Points?
How do I enter a purchase with SMC Points into my Point of Sale (“POS”)?
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Setting Up Your Account
1
How to fill out your W-9 Form correctly
Business SMC Privacy Policy
Merchant Agreement - San Mateo County
1
MERCHANT PARTICIPATION TERMS AND CONDITIONS